State Farm® Insurance Agent Jen Ortiz

"Switched over from Progressive to State Farm. The representative's name, who handled my auto quote,
Is michelle. She was polite attentive and patient with all my questions. After doing much shopping around for other auto quotes, I received the best rate from state farm and michelle. I am so happy with the outcome. And I look forward
To starting the new year off right with a great car insurance company!"

"Very helpful"

"Jenn and Maria are so very helpful and patient ! They are sensitive to the cost of insurance and their recommendations and quotes are excellent !"

"Top notch service fom Jen and Julia at State Farm. My parents are in their nineties and this agency is kind and patient. They connected me with a wonderful claims officer Alvira who helped resolve outstanding items and bring the claim to closure. HIghly recommend."

"I must say I was very impressed with State Farm. They were very attentive and very detail orientated as far as my 101 questions. I really appreciate Michelle and Maria for all their help. Thank you so much. The only thing that I was missing was having the opportunity to meet Jake lol😉"

"Maria was helpful with options for lowering auto insurance rates for us. Haven’t gotten the new quote as of yet."

"Jen and her team (Julia and Maria) were wonderful to work with for our auto insurance. They responded to our questions promptly and got us insured quickly. It was a great experience from start to finish! Thank you!"

"As always the staff at State Farm in Point Pleasant helped answer questions for me and help out with the app. The most friendly people to work with, would give them more than 5 stars if I could!!!"

"Always a prompt reply from the office staff.
Always able to answer all of our questions."

"The staff at Jen Ortiz State Farm are always friendly and efficient when handling our insurance needs whether in person, or on the phone. A really good local business!"

"Very responsive. Made adding a new car very easy."

"Maria, account manager was very pleasant and went into detail to explain my insurance renewal policy."

"Maria was very helpful, efficient, and easy to work with. Would definitely recommend her and the whole team."

"Always so helpful and a quick response!!!"

"I have worked with Maria Laden of Jen’s office on two insurance policies and she has been absolutely phenomenal both times! She is responsive, knowledgeable, and super friendly! I highly recommend working with her."

"After being let down by another agency Maria L and her team at The Jen Ortiz State Farm agency came through with both auto and homeowners policies that met my insurance needs. The process was quick, efficient, effective and produced a healthy overall cost savings!

Could not be happier with the service I received.

I would recommend this agency to anyone thinking of switching or looking for quotes!

Glad I did!

Vin"

"Great interaction with Maria. Professional, courteous, knowledgeable and a really good listener. Made it all much simpler and understandable than I expected."

"Jen Ortiz agency has gotten my wife added to my policy very quickly for us. They got a better rate for my wife and we are very appreciative!"

"Great experience very helpful and responsive"

"Outstanding service very informative big thank you to Maria who was very professional and sweet"

"very professional, she knew exactly how to help, she's number one on my insurance needs speed dial"

"We recently needed to renew our insurance with State Farm and I wanted to mention, their customer service is truly exceptional. From the moment we reached out for a quote, the attentiveness of Jenn and her staff was evident. They made us feel valued and understood, patiently answering all our queries with warmth and professionalism.
What really stood out was her commitment to personalization. She took the time to learn about our specific needs and preferences, tailoring a plan that suits our needs. Their ability to balance detail-oriented service with a friendly demeanor made the entire process smooth and enjoyable.
The team consistently follows up to ensure our satisfaction and provides reassurance that they are always available to assist with any future inquiries.
In an industry where personal touch is often lacking, State Farm shines brightly as a beacon of exemplary service. Their dedication to customer care sets them apart, and I wholeheartedly recommend them to anyone seeking a truly customer-focused experience."

"Maria made the whole process so much easier. She made herself available to me on my schedule and answered all questions I had. I’m so happy that I decided to go with State Farm. The customer service is top notch."

"I appreciate the help I received straightening out my issue"

"Always a great experience with them when I need help. They are truly top notch at this office. Thank you for all the help!"