State Farm® Insurance Agent Jen Ortiz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
paul Alonzo
July 16, 2025
5
out of
5
rating by paul Alonzo
"The Staff are Excellent & are always willing to give the extra effort to get any problems corrected and the customer is happy with there result 5🌟's"
We responded:
"Thank you for your review, Paul! I'm happy to know that our staff's dedication and extra effort have made a positive impact on your experience. Your satisfaction is our priority. Let us know if there's anything else we can assist you with!"
Alyssa Roy
July 15, 2025
5
out of
5
rating by Alyssa Roy
"We have always had a great experience working with Jen and her team at Statefarm. They have always been kind and helpful! When my husband had a medical emergency, they even sent a handwritten card wishing him a quick recovery. It was beyond sweet!"
Mary Ortman
July 10, 2025
5
out of
5
rating by Mary Ortman
"Always a pleasure to work with Maria and this agency. They are professional, thorough and friendly. I highly recommend Jen Ortiz and the team at this State Farm Agency."
We responded:
"Thank you for your wonderful feedback, Mary! I'm happy to hear that working with Maria and our team has been a pleasure for you. We strive to provide professional and friendly service, and your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Laura Aldermeshian
July 2, 2025
5
out of
5
rating by Laura Aldermeshian
"Have immensely appreciated working with Jen and her whole team for a number of years. Throughout that time they have been friendly, responsive, informed, and thorough."
We responded:
"Thank you, Laura! I'm so happy to hear that you've had such a positive experience with our team over the years. We strive to treat customers this way in all our interactions. If there's anything else we can assist you with, just let us know!"
Leigh Staunton
April 17, 2025
5
out of
5
rating by Leigh Staunton
"Great experience at the new agency in Point Pleasant. Walked in off the street and Maria Laden was wonderful in helping us transfer from our old agency and immediately getting us new insurance with State Farm. We are so pleased that we can walk in any time and actually see an agent in person and have questions answered. Personal service and communication is a definite plus and would highly recommend. Will be going back to Maria for all our insurance needs. Definitely 5+ stars!!! Again a great experience with Maria at State Farm. Took care of app issues with no problem and so glad to know they are always there to help. Definitely recommend, good people!"
We responded:
"Hi Leigh that is absolutely wonderful to hear! Maria loved helping you and your family I'm happy you found our team! Thank you so much. Jen"
Carol Rhiver
April 12, 2025
5
out of
5
rating by Carol Rhiver
"I met with Maria to go over my policies. She is so pleasant and knowledgeable. I truly learned a great deal about the coverage that I have. She took her time with me and answered my questions. I would definitely recommend to take the time to sit with her. It is so worth it. I can’t thank State Farm enough for having this service. A special thank you to everyone at that office."
We responded:
"Thank you, Carol, for sharing your experience! I'm happy to hear that Maria was able to assist you with your policies and provide valuable insights. It's wonderful to know that her dedication made a difference. We appreciate your recommendation and are grateful for your kind words about our office. If you ever have more questions or need further assistance, we're here to help!"
Antoinette Outwater
April 4, 2025
5
out of
5
rating by Antoinette Outwater
"State Farm is a pleasure to deal with. They are very professional and thorough!"
We responded:
"Thank you, Antoinette! I’m so glad to hear you’ve had a positive experience with us. We truly appreciate your kind words and continued support! "
Ryan Bernardini
April 1, 2025
5
out of
5
rating by Ryan Bernardini
"Jen and Maria saved me money and have the best customer service in the business. Highly recommended!!!"
We responded:
"Thank you, Ryan! I'm glad to hear that you had a positive experience with our office. Maria is dedicated to providing excellent service, and it's wonderful to know they were able to help you save money. If you have any questions, feel free to reach out anytime."
Patrick Fazio
March 19, 2025
5
out of
5
rating by Patrick Fazio
"Professional, Informative, responsive and extremely efficient!!!!! I am extremely happy that this Agency is handling all my insurance needs. Thank you to Maria Laden. Your attention is greatly appreciated."
We responded:
"We love seeing five-stars, Patrick! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Conor Shields
March 14, 2025
5
out of
5
rating by Conor Shields
"I highly recommend Jen Ortiz’s State Farm. Just spoke with Maria to go over this years policy she did a great job explaining the policy / answering all my questions"
We responded:
"Thank you, Conor, for your recommendation! I'm glad Maria was able to assist you effectively with your policy questions. Our team is always here to help with any future needs or inquiries you might have. Feel free to reach out anytime!"
Linda Wallin
March 6, 2025
5
out of
5
rating by Linda Wallin
"Maria went through everything very thoroughly and answered all my questions so I understand all"
We responded:
"Thank you, Linda, for sharing your experience! I'm happy to hear that Maria was able to provide thorough explanations and answer all your questions. It's wonderful to know you feel well-informed. If you have any more questions or need any other assistance, don't hesitate to reach out to our office. We're here to help!"
Bernadette Cusick
February 26, 2025
5
out of
5
rating by Bernadette Cusick
"Julia went out of her way to spend time with me to resolve a problem!! Amazing person and an amazing insurance company"
We responded:
"Thank you, Bernadette, for your wonderful review! I'm so happy to hear that Julia was able to assist you and make a positive impact. We truly appreciate your kind words about our team and the service we provide. If you ever need anything else, don't hesitate to reach out!"
John Harlan
February 25, 2025
5
out of
5
rating by John Harlan
"Jen Ortiz agency has been very reactive, getting my motorcycle insurance in force quickly."
We responded:
"Thank you, John, for your fantastic review! I'm delighted to know that our team was able to quickly help you out. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Patrick Hernon
October 26, 2024
5
out of
5
rating by Patrick Hernon
"I recently met with Jen to discuss life insurance. She put me at ease as it wasn’t an easy conversation. She talked through my circumstances and came up with a couple of options easily. The whole process was very easy… application through receiving the life insurance policy. Glad I picked Jen from State Farm for this."
We responded:
"Patrick, thank you for your kind words! I'm glad we could make the process of discussing life insurance comfortable for you. It's wonderful to know that you found the entire experience, from our conversation to receiving your policy, straightforward and easy. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Chris
September 9, 2024
5
out of
5
rating by Chris
"Great agency. Detail and solution-oriented, lightning fast response times and friendly communication. Highly recommend."
We responded:
"Chris, thank you for your fantastic review! I'm glad you found our agency detail and solution-oriented with fast response times. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Dave Strevens
August 15, 2024
5
out of
5
rating by Dave Strevens
"Maria is the best! Immediate response and follow up… Great agent!"
We responded:
"Hey Dave, Thanks for the awesome review! I'm glad Maria could provide you with immediate responses and follow-ups. We appreciate your feedback and are here for any future needs. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Tom D
August 8, 2024
5
out of
5
rating by Tom D
"Friendly and great service."
We responded:
"Hey Tom, thanks a lot for the awesome review! I'm glad you found our service friendly and great. If you ever need anything else, we're here for you! - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Gail Wagher
July 18, 2024
5
out of
5
rating by Gail Wagher
"Knowledgable and quick in response to a request from a car dealership. Had me in my new car without hesitation. Also, very pleasant !"
We responded:
"Hi Gail! Thank you so much for your wonderful review! I'm glad we could assist you quickly and efficiently with your car dealership request. It's fantastic to know you had a pleasant experience! If you need anything else in the future, don't hesitate to reach out! - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Chris
July 16, 2024
5
out of
5
rating by Chris
"We have been with the State Farm Jen Ortiz Agency for over three years now. Jen’s team executed promptly and correctly all changes required by our evolving insurance needs and has provided excellent assistance with our questions and clarifications. Awesome team to work with!"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm glad my team could promptly assist with your evolving insurance needs and provide excellent service. We are grateful for your kind words and look forward to helping you in the future. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Cynthia Richmond
July 9, 2024
5
out of
5
rating by Cynthia Richmond
"My initial visit to this agency was so helpful! I am looking forward to a long term relationship. Thank you Amy and Maria!"
We responded:
"Hi Cynthia thank you for stopping in and we look forward to helping your family with all of your insurance needs! Jen Ortiz State Farm"
Latesha Whitehurst
July 3, 2024
5
out of
5
rating by Latesha Whitehurst
"All the team members at State Farm are the best! They really make sure you are covered right!"
We responded:
"Thank you, Latesha! We're thrilled to hear you're satisfied with the service provided by our team members. We're grateful for your kind words and are happy to ensure you have the right coverage! If you ever need assistance, feel free to reach out. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Kim Nguyen
June 11, 2024
5
out of
5
rating by Kim Nguyen
"Amy and Maria are very helpful, very nice; very friendly and highly recommended to them, they are the best and amazing."
We responded:
"Kim, I'm happy to hear that Amy and Maria provided you with the best and most amazing service! We're grateful for your recommendation and are pleased to have left you satisfied. If you ever need assistance in the future, our team is here for you! - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Christine Talbot
May 15, 2024
5
out of
5
rating by Christine Talbot
"Maria from Statefarm is outstanding and has the patience of a saint! Unfortunately, I proved to be difficult, but Maria was so kind, sent me reminders and was always willing to accept my calls. I am so happy to transition to Statefarm! Maria saved me a significant amount of money with better coverage than I had with a different company. I'm looking forward to a long relationship with Statesfarm if Maria and the team in Point Pleasant are any indication of the people that care at Statefarm."
We responded:
"Christine, we are overjoyed to hear about your outstanding experience with Maria at our office in Point Pleasant! We're pleased that Maria provided you with better coverage and saved you money while offering exceptional service. We look forward to continuing to provide you with top-notch insurance solutions. Thank you for choosing State Farm! - Jen Ortiz, State Farm Insurance Agent, Point Pleasant, NJ"
Frances Triston
May 6, 2024
5
out of
5
rating by Frances Triston
"Maria, account manager was very pleasant and went into detail to explain my insurance renewal policy."
We responded:
"Thank you for your business and kind words Frances - we're lucky to have Maria on our team to help customers like you with their insurance "
Kelly Russo
December 6, 2023
5
out of
5
rating by Kelly Russo
"Julia was very helpful and went out of her way to get my issue resolved. I am very happy with the help I received!"
We responded:
"Kelly, thank you for the shoutout for Julia! We greatly appreciate you letting us be your good neighbor."